Connections:

• Easily define relationships between records
• Form insights with relationships across Accounts, Contacts and Opportunities
• Allow non-administrators to add key data without multiple lookup fields
• More structured way to capture information about relationships
• Key information is visible and usable in reporting

Interactions:

• Powerfully track meetings, calls and emails across multiple Accounts, Contacts and Opportunities
• Reduce repetitive data entry and increase user efficiency with meeting scheduling
• Addresses one of the most requested pieces of functionality on the Salesforce.com IdeaExchange